Terms & Conditions

Snap jewellery


Terms and Conditions
Thank you for visiting the Snap Jewellery website. Listed below are the Terms and Conditions for use and apply to the use of and/or the purchase of goods from this website at www.snapjewellery.co.uk. By accessing this website and/or placing an order you agree to be bound by these terms and conditions and that you consent to us contacting you or using your information as detailed in our privacy policy.



You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an email order acknowledgement, detailing the products you have ordered and the total cost of the order. This will be from Snapjewellery.co.uk and the sender will appear in your inbox as “Snap Jewellery”
Our acceptance of an order takes place when we despatch the order. We will send you a dispatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
(a)where goods are not available;
(b)where we cannot obtain authorisation for your payment;
(c)if there has been a pricing or product description error; or
(d)if you do not meet any eligibility criteria set out in our terms and conditions.

Our prices include VAT.
Our prices are reviewed periodically and without notice.

Snap Charm and Jewellery descriptions regarding colour e.g. emerald, Sapphire, Peridot etc.. do not refer to the precious stones just the relevant colour. All jewellery uses Rhinestone crystals or Cubic zirconia crystals unless otherwise stated.


Delivery is made via Royal Mail Special Delivery which should arrive next working day following dispatch.

We will only deliver to the billing address registered to the card with which payment is made.
The parcel must be signed for on receipt and this will be used as proof of delivery.

If someone without authority signs for your delivery at the address given by you it will not be the responsibility of Snap Jewellery.
As items require a signature on delivery, if you should not be available to do this and they are returned to a Royal Mail depot it becomes your responsibility to make arrangements to collect them.

Delivery charges are as follows; First Class; £1.80, Second Class; £1.00, Courier delivery: £5.50, International Delivery: £7.00, Local Pickup (Free)
Items will only be dispatched once full payment has been received, verified and accepted by ourselves.

We will endeavour to dispatch items within two working days of the order being placed but cannot be held liable for late delivery caused by circumstances beyond our control.

Whilst every effort is made to maintain stock quantities accurately there may be occasion where this system fails and if for any reason this occurs and we are unable to fulfil your order we will inform you as soon as we become aware of this and provide you with a refund for that item.

All jewellery is dispatched in a Padded envelope but NOT gift wrapped.


If you wish to cancel your order:
(a)you can notify us by email at snapjewellery@yahoo.co.uk or via the contact us form above before we have dispatched the goods to you; or
(b)where goods have already been dispatched to you, by returning goods to us in accordance with the clause listed below.
You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. We will accept returns made by post or through our two concession shops “Ibbidi-Bobbidi-Boo at Tenterden and Evegate (Ashford) Kent. It is advisable to obtain postage insurance and to send it Royal Mail Special Delivery which requires us to sign for it on receipt. We cannot be held responsible for any parcels which do not reach us.
Upon receipt of the goods and following a full inspection by ourselves where items are received in the original condition we will give you a full refund of the amount paid. Refunds will be made onto the same card as used for the original purchase.
The rights to return the goods to us as referred to above will not apply in the following circumstances: –
if following our inspection there is deemed to be any damage or wear to the items.
If items are returned outside the agreed 30 day period
If there are any faults on the goods on delivery and we have not been notified within 7 days of arrival.

The provisions of this clause do not affect your statutory rights.

Postal address for returns;

Snap Jewellery
15 Park Mall Shopping Centre


Kent TN24 8RY

Tel; 01233 621444


Privacy policy;We do not store credit card details nor do we share customer details with any 3rd parties. The information you share with us or provide on the order form allows us to provide you with the best service possible. We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address may also be used to gather broad demographic information and to recognise customer traffic patterns and site usage. This information assists us in creating the best site and shopping experience for you. We also use cookies to further enhance your shopping experience. cookies allow us to recognise you when you visit so we can personalise your return visits and save time during checkout. Periodically you may receive information from us about new features, products or services we think you will be interested in. If you do not want to receive future email offers from snapjewellery.co.uk you may unsubscribe from any email you receive. This site may now, or in the future, contain links to other sites. We are not responsible for the privacy practices or content of such sites. By using our website or purchasing product from us, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated at anytime. We will post any changes to our privacy policy on this page so that you are always aware of what information we collect and how we use it.


Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
You may not create any links to this Website.
You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of the above clause

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.


You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

Thank you for taking the time to read these terms and conditions. If you do have any questions relating to them please email us at snapjewellery@yahoo.co.uk.